Frequently Asked Questions

What does your agency do?

First, we get to know you and your family’s needs. We’ll talk about your weekly schedule, job responsibilities, expectations, childcare philosophies, and the personal and professional qualities you’d like to see in your ideal nanny. Based on your specific criteria, we recruit and personally match you with the nannies most suitable for your position. We coordinate and schedule interviews with your favorite candidates in the comfort of your home. After your hire, we are always here to answer questions or to just stay in touch.

What are your fees?

The one-time placement fee is paid in two installments:

1)  A Search Fee of $100 initiates the search.
2) A Placement Fee is due within 5 days after offering your chosen caregiver a position.

Click here to view Placement Fees

What happens if my nanny isn’t a good fit or if she quits?

We work hard to make sure you’ve got the perfect fit for your family the first time but, just in case, we offer a replacement period on each of our placement packages. This gives your family time to really get to know your nanny and see her in action over a 30, 90, or 120 day period. If something happens during that period of time, we will reactivate your search and find another great nanny at no additional cost. It is very rare that a family ever has to take advantage of the replacement period, but it’s an extra level of protection we like to offer to make sure you are 100% happy with your hiring choice.

What are the benefits of having a Nanny?

Children thrive when they are well cared for by a nurturing and attentive child care provider in the comfort of their own home. The one on one care and interaction that a nanny provides gives children a deep sense of self-worth and security. Since nannies typically stay with a family for a minimum of one year, the consistent relation­ship that children have with their caregiver allows them to develop a meaningful bond with a caring adult that has the child’s best interests at heart.

For parents who need flexible childcare arrangements, or wish to direct their child’s daily activities and care structure, nanny care can be the perfect solution. Since the parents are the nanny’s employer, they define the nanny’s role and responsibilities and manage how the nanny spends her time with their children.

And because the children are cared for in their own home, parents don’t have to rush to get everyone out of the house in the morning and off to daycare (which often leads to a chaotic and stressful start to the day for everyone), providing the ultimate in child care convenience.

Children cared for by nannies are also less likely to become sick because they aren’t exposed to the many germs that large groups of children bring into a traditional daycare environment. And unlike child care centers, nannies are able to provide child care for mildly ill children, therefore parents don’t have to rearrange their work schedules or find last-minute backup care should their child become sick.

For parents with more than one child, nanny care can be cost-effective. Unlike traditional daycare, parents don’t have to pay a large additional fee for each child. Nannies are paid one rate to care for all the children in their employer’s family.

How long does it take to find a Nanny?

Although sometimes the process can be expedited, for full-time positions we recommend you allow 4 to 6 weeks in order to ensure a thorough process. If you are in need of a part-time nanny, we recommend 6 - 8 weeks. This way you will be able to interview several candidates and feel secure and confident in the choice you make for your family. 95% of the families we work with find their perfect nanny within the first 1-3 candidates they interview, but you are welcome to interview as many candidates as you wish.

What are the responsibilities of a Nanny?

A nanny’s responsibilities will vary based on each family’s own individual needs, but a nanny’s number one concern is the health, safety and well being of the children they are caring for. They initiate age-appropriate activities and play dates, prepare nutritious snacks and meals, and perform child-related light housekeeping duties.

How much can I expect to pay a nanny?

A professional nanny in Nashville makes around $18-25/hr. This amount varies based on the family’s needs and the nanny’s experience and education level. In order to make your job as competitive as possible and attract the best candidates, we require families to also offer guaranteed hours, paid time off, and reimburse your nanny for mileage.

We suggest you use a payroll company or speak to your accountant about handling your employer taxes and direct deposit to make things easier for you. We have many resources for you and are happy to refer you to a professional that can answer any questions you may have.

What are your screening procedures?

Your family’s peace of mind and child’s safety is of the utmost importance to us. Each caregiver has to go through our intensive 7-step screening process in order to be eligible for hire:

  1. Extensive on-line application and resume review

  2. Pass basic skills test

  3. Phone interview

  4. In-person interview

  5. Social media check

  6. References checked and former employment verified

  7. A professionally conducted in-depth background check and driving record in every location the candidate has resided or worked for the past 7 years or since the candidate was 18 years of age

Minimum nanny Requirements

  • At least 18 years of age

  • At least 3 years of professional childcare experience

  • Have excellent professional references

  • High School diploma

  • Infant/child CPR & First Aid certification or willing to be certified before beginning new position

  • Non-smoker

  • Have valid driver’s license and a clean driving record

  • Have U.S. work authorization

  • Be fluent or able to communicate effectively in English